Quality Policy

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In particular, the company will achieve this by:

• Setting quality objectives and targets which measure our customers' requirements and our organisation's effectiveness at delivering continuous improvement of the quality management system.

• Providing "Best in Class" value to meet and exceed customer expectations.

• Involving all staff in making processes and systems more effective and efficient to continuously improve lead time, flexibility, and value.

• Developing the skills and knowledge of our people to establish and maintain a highly motivated workforce with ownership of their part of the processes and systems.

• Identify, evaluate, and comply with all applicable legal and regulatory requirements (national and international).

• Maintaining a Quality Management System to the internationally recognised BS EN ISO 9001 to demonstrate continual improvement.

• Manage the risks and opportunities associated with our activities and minimize the impact of any undesired and unexpected events.

• To be accessible to our customers and suppliers and be perceived as a responsible and professional business partner.

Signed

Tracy Artess (Director)  Date: 15th June 2024

This policy will be valid for three years and will be reviewed annually

Issue: 4.0 Reviewed 15th June 2022